Verysecuredoors was setup in 2012 by myself (Jim) and having fit numerous Rockdoors for another company and I decided that I would set up my own business and concentrate on just fitting solely Rockdoors.
I went on to be one of the most prolific individual Rockdoor installers in the country having fit over 500 of these doors by about 2015 and finding that another pair of hands was needed, I took on my son Josh who was fortunately, just leaving school at the time.
We have now gone on to fit 100's more Rockdoors between us throughout the Derby, Nottingham and the Midlands area, including relatives of the Directors of Rockdoor. Throughout this time we have slowly expanded our range and we now offer several different types of composite doors, as well as Aluminium products.
Josh generally covers most of the emails and quotes, whilst maintaining social media coverage and the website, whilst Jim generally does the measuring.
We operate from home, we have no showroom or workshop which keeps our overheads to an absolute minimum. This also ensures that we will be around for a long time, and the chances of us going bust are little to none.
Considering all door guarantee’s lie with the supplier, that is very important for you as a customer as unfortunately you do hear of companies going bust, with all the door guarantee’s they have supplied thrown out the window, leaving customers helpless. This is not a likely scenario with us.
We know that excellent service and after-care is one of the most important parts of a business. That is why service is always the highest priority for us, always going above and beyond of what is expected of us and we know how much difference the small details make.
We always like to keep on top of our emails and stay organised as this helps us to work to maximum efficiency, often getting comments on how fast we respond to emails, how late at night we are doing quotes, down to how quick we can turn quotes around, as well as beautiful, clean and tidy installations.
We do not chase. We do not do sales calls. We do not take signatures. We do not pressure. We do not up-sell.